Helpdesk softare that based PHP code and MySQL is specially designed for skilled web site support development. Through installing Php helpdesk script at website can provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.
Obvious Benefits:
-Improve Customer Support
Receive, track and organize customer support issues (tickets) by department and by urgency.
-Reduce Your Workload
Integrated Knowledgebase base with frequently asked questions(FAQ) may reduce the number of support requests by as much as 50%!
-Save Time and Money
Easy to use, fast, lightweight, secure, user friendly and reasonable price
