how can i put ticket description into mail notification , so my mail notification will be like:
Detail of New Ticket
Subjek : Network Problem
ID Ticket: GDE8SMWMUDTicket Description:
I have a problem with internet connection, please help as soon as possible because im totally depend on internet to do my wok.
You can manage the ticket by click:http://cyberjaya.com/helpdesk//admin/ad ... resh=53368
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